Grovelands Medical Centre

701 Oxford Road, Reading, Berkshire, RG30 1HG
Telephone: 0118 958 2525 | Fax: 0118 952 3633

Confidentiality

The practice complies with Data Protection and Access to Medical Records legislation (Data Protection Act 1998 and the Freedom of Information Act 2000).

Confidentiality

– All information coming through the practice is treated as confidential and all members of the practice team are bound by strict confidentiality rules. This means that the doctor will not discuss you with your relatives without your permission.

Access to Patient Information

– Your personal health information will be held in confidence and will not be disclosed to a third party without your prior consent unless in exceptional circumstances this is felt to be in the public interest.
– Your medical history will be recorded on our practice computer system which may only be accessed by authorised members of our team and we can assure patients of complete confidentiality. Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
– Identifiable information about you may be shared with others in the following circumstances:
* To provide further medical treatment for you e.g. from district nurses and hospital services.
* To help you get other services e.g. from the social work department. This requires your consent.
* When the health and safety of others are at risk e.g. in child protection cases.
* Requirement by law, for example, to notify new births; or where we encounter infectious diseases that may endanger the safety of others e.g. meningitis. Please note that this does not include HIV/AIDS.
– Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
– Occasionally anonymised health information is sent to the Primary Care Trust to support quality monitoring, public health analysis and post-payment verification.
– If you do not wish anonymous information about you to be used in such a way, please let us know.

Access to Your Medical Records

If you would like to access your medical records, please contact the Practice Manager. There may be a small charge to cover printing and photocopying. You are entitled to see your records but in some circumstances, your right to see some details may be limited in your own or others interest.
Freedom of Information Act 2000

The Act obliges the practice to publish information about its business and make that available to the public. The Information Commissioner’s Office (ICO) has published a Model Publication Scheme that all public authorities are required to adopt.

Practice Privacy Policy
Our Privacy Policy can be viewed and printed here.
A downloadable leaflet is available here.