Appointments

To cancel your appointment:

• reply CANCEL to your appointment reminder text message
• phone us on 0118 958 2525, Monday to Friday, when we are open
• visit the surgery and speak with a receptionist, Monday to Friday, when we are open
• use the link in your Rapid Health appointment reminder.

We are open for extended access hours on Wednesday from 6:30pm to 8pm and Thursday from 7:30am to 8am.

These clinics will be a mix of nursing and GP appointments that are available to pre-book, however our reception will be staffed for patients who do attend the surgery in-person during these times.

If you need medical help now, use NHS 111 online or call 111.NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Find urgent and emergency care services

Find health services near you

Please tell us:

• If there's a specific doctor, nurse or other health professional you would prefer to respond.
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
• If you need an interpreter.
• If you have any other access or communication needs.

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need. To request a home visit, it's helpful if you phone the practice as soon after 8am as possible on 0118 958 2525. You can also:

• visit the surgery and speak with a receptionist, Monday to Friday, when we are open.